CareTally Privacy Policy

Last updated: 9 July 2026

CareTally is a shift-logging and invoicing app for independent NDIS support workers, made in Australia. This policy explains what data the app handles and where it goes. The short version: your business data stays on your device.

Data stored on your device only

Everything you enter to run your business is stored locally on your phone and is never transmitted to us or anyone else by the app:

• Your business details (name, ABN, contact and bank details)
• Client details (names, NDIS numbers, plan management and contact information)
• Shifts, shift notes, travel and invoices
• Your app PIN and settings

Invoices you generate are shared only when and where you choose to send them, using your device's own share function. Backups you export are files you control — store them somewhere safe, because we have no copy and cannot recover them for you.

Data you choose to send us

If you use the in-app Send feedback form, we receive the message you write, the category you pick, your app version and platform, and — only if you enter it — an email address for replies. Feedback is stored securely with our database provider (Supabase) and used solely to improve CareTally. To have your feedback deleted, email us at the address below.

What we don't do

• No accounts, no sign-up — the app works without telling us who you are
• No advertising and no sale of data
• No analytics or tracking SDKs
• No access to your contacts, location, camera or photos

Payments

CareTally Pro subscriptions are processed by Google Play. We never see your payment details; Google's own privacy policy covers that transaction.

Data deletion

Deleting the app deletes all locally stored data. For feedback you have submitted, email us and we will delete it.

Changes

If this policy changes, the updated version will be published at this address with a new "last updated" date.

Contact

Ross — rosscodaking@gmail.com